New Delhi, March 23: In a recent session of the Rajya Sabha, Aam Aadmi Party MP Raghav Chadha highlighted a pressing issue affecting mobile phone users. He accused telecom companies of indirectly exploiting millions of users through their data plans.
Speaking on Monday, Chadha described the situation as a serious matter concerning consumer rights. He explained that when a user recharges their mobile, they receive a daily data limit of 1.5 GB, 2 GB, or 3 GB, which resets at midnight. If the entire data is not used within the day, the remaining data is forfeited and cannot be carried over to the next day.
Chadha questioned why consumers, who pay for the full data, do not have the right to use it all. He illustrated his point with an analogy: if a person fills their car with 20 liters of petrol at the beginning of the month but only uses 15 liters by the end, the petrol station cannot reclaim the unused 5 liters. Similarly, mobile data should be considered a consumer’s right and should not expire.
He further alleged that telecom companies deliberately promote plans with daily data limits while offering fewer monthly data limit plans. He argued that a monthly limit would allow consumers to use their data as needed throughout the month, which would reduce profits for the companies. Chadha emphasized that the internet has become an essential part of life, referring to it as “digital oxygen.”
He pointed out that the need for internet access spans education, work, banking, and communication. Therefore, the loss of millions of GB of unused data daily is a significant concern. Chadha proposed three solutions to address this issue. First, he suggested that every user should be allowed to carry forward unused data to the next day. Second, if a significant amount of data remains at the end of the month, users should have the option to adjust the value of that unused data against their next recharge, similar to how electricity bills are calculated based on usage.
Lastly, he proposed that unused data be treated as a digital asset, allowing users to transfer it to family or friends. Chadha stated that this issue transcends mere data usage; it is about consumer rights and digital justice. He urged the government to take concrete policy steps to ensure that millions of mobile users receive their rightful benefits.
My name is Ganpat Singh Choughan. I am an experienced content writer with 7 years of expertise in the field. Currently, I contribute to Daily Kiran, creating engaging and informative content across a variety of categories including technology, health, travel, education, and automobiles. My goal is to deliver accurate, insightful, and captivating information through my words to help readers stay informed and empowered.
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