Noida, September 9 (Daily Kiran) : A troubling incident involving a delivery rider from RapidO has surfaced in Noida, where a woman received inappropriate messages after a parcel delivery. Following the delivery, the rider reportedly sent a text to her personal number, starting with a casual “Hello, how are you?” and escalating to an unsolicited “I love you.”
The woman, feeling uncomfortable, warned the rider not to contact her again and mentioned the possibility of involving the police. In a shocking display of disregard, the rider allegedly replied, “Go ahead, complain to RapidO.” This interaction prompted the woman to share screenshots of their conversation on social media, raising alarms about the company’s safety measures and the supervision of its delivery partners.
According to reports, the woman had ordered items through RapidO’s delivery service. After the rider delivered the package, he began messaging her. Initially, the rider attempted small talk, but soon crossed the line with personal messages. The woman expressed her discomfort and requested that he stop contacting her. However, her warning seemed to have no effect on the rider, who continued to act unbothered.
In her social media post, the woman questioned how her mobile number was used after the delivery and what measures RapidO has in place to prevent delivery partners from making personal contact with customers. She also raised concerns regarding the recruitment, verification, and monitoring of delivery personnel’s behavior.
Linking this incident to broader issues of women’s safety and privacy, she emphasized that a phone number shared for service purposes should only be used for related communication. The unsolicited messages raised significant concerns about customer security and privacy.
Following the backlash on social media, RapidO issued an apology and stated that it takes the woman’s concerns seriously. The company assured that customer safety, dignity, and respect are their top priorities and that they will address the issues raised regarding the behavior of the delivery executive.
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