New Delhi, March 28: Indian Railways is taking significant steps to manage increasing crowds at railway stations. Rail Minister Ashwini Vaishnaw informed the Rajya Sabha that measures such as holding areas, access control systems, and enhanced surveillance are being implemented to control passenger flow.
In a written response, the minister revealed that permanent passenger holding areas will be established at 76 identified stations to reduce crowding on platforms. These areas will feature seating, drinking water, restrooms, ticket counters, information boards, and security checks to better manage crowds during peak times.
A holding area has already been launched at New Delhi Railway Station, equipped with additional ticket counters, automatic ticket vending machines (ATVMs), public announcement systems, electronic train information boards, CCTV cameras, baggage scanners, metal detectors, improved lighting, power backup, RO water, and separate restrooms.
The minister stated that similar facilities are being developed at other stations in various phases.
To enhance passenger movement, an access control system will be introduced, allowing only passengers with confirmed tickets direct access to the platform. Those without tickets or on the waiting list will be directed to the holding areas outside.
Indian Railways has also designed new 12-meter and 6-meter wide foot over bridges (FOBs) to improve crowd management at stations.
Additionally, AI-based CCTV cameras are being installed at stations and surrounding areas for real-time monitoring and crowd control. Large stations will also have ‘war rooms’ where different departments will collaborate.
The minister noted that digital communication systems, including walkie-talkies and modern announcement systems, will be deployed at crowded stations.
Railway staff and other employees will receive QR code ID cards to ensure their identification and security, along with new uniforms for easy recognition during emergencies.
The role of station directors at major stations will be strengthened, granting senior officials financial authority to make on-site decisions. All departments will report to the station director, creating an integrated command system.
The minister mentioned that station directors will have the authority to regulate ticket sales based on station capacity and train availability to prevent overcrowding.
Meanwhile, Indian Railways has adopted a strict advertising policy. Rail Minister Ashwini Vaishnaw stated that advertisements related to alcohol, tobacco, cigarettes, and obscene content are completely banned.
He emphasized that obtaining permission from the relevant railway division is mandatory before displaying advertisements on trains. While the selection of brands is at the discretion of the advertising agency, compliance with central and state laws is essential.
Under the railway’s out-of-home (OOH) advertising policy, advertising opportunities are available in various parts of stations, while advertisements are displayed on digital screens via the Rail Display Network (RDN).
Advertising and branding are also permitted inside and outside trains and coaches, provided that established regulations are followed. All advertising contracts are awarded through e-auction on the Indian Railways e-procurement system (IREPS) portal.
The government has made it clear that immediate action will be taken in case of rule violations to maintain a safe and organized environment for passengers.
Leave a Comment