New Delhi, May 24: In light of recent developments and concerns raised by students and parents regarding the Central Board of Secondary Education (CBSE) post-examination service portal, Union Education Minister Dharmendra Pradhan has directed a team of professors and technical experts from the Indian Institute of Technology (IIT) Madras to assist the CBSE. This initiative aims to ensure a flawless re-evaluation process.
The decision follows reports of technical issues within the CBSE’s examination service portal.
The expert team from IIT Madras will implement targeted technical improvements in the system and workflows, particularly focusing on the portal’s stability and server performance. They will also assess the overall IT infrastructure and assist in implementing corrective measures to ensure the accuracy and smooth operation of the login authentication, user access systems, and payment gateways.
Dharmendra Pradhan reiterated that the interests of students are paramount. He emphasized that CBSE must prioritize all necessary corrective measures to ensure a transparent, efficient, and student-friendly system.
Previously, Rajya Sabha MP and CPI(M) leader Dr. John Brittas wrote a significant letter to Union Education Minister Dharmendra Pradhan, highlighting serious irregularities in the evaluation of the CBSE Class 12 examinations. The letter expressed deep concerns regarding the on-screen marking (OSM) system, blurry scanned answer sheets, overlooked step-marking, and technical issues with the re-evaluation portal.
The letter noted that following a previous correspondence sent on May 21, numerous complaints have been received from students, parents, and teachers across the country. Many students alleged that their scanned answer sheets provided on the CBSE portal were blurry, unclear, and partially unreadable, making it nearly impossible for them to verify whether their evaluations were conducted correctly.
Specific complaints were raised about the lack of step-wise marks in subjects such as Physics, Chemistry, and Mathematics. Students claimed they had clearly written derivations, calculations, and intermediate steps but did not receive appropriate marks.
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