Banking Sector to Play Key Role in Developed India Vision: SBI Chairman

Mumbai, May 27: The banking sector will play a crucial role in advancing the vision of a developed India by promoting capital, entrepreneurship, and financial inclusion. This statement was made by CS Shetty, Chairman of the State Bank of India, on Wednesday.

In his address to shareholders during the bank’s annual report presentation, Shetty emphasized that the banking sector will take on a transformative role in capital mobilization, infrastructure development, and fostering entrepreneurship while promoting financial inclusion across the nation.

“As the largest bank in the country, we recognize both the opportunities and responsibilities that come with this role and are committed to supporting India’s developmental aspirations,” Shetty stated.

Discussing the bank’s future roadmap, Shetty noted that SBI’s strategic priorities will continue to focus on a “Digital First, Customer First” approach.

He mentioned that the bank will keep investing heavily in technology, data analytics, AI, cybersecurity, and digital infrastructure to create a more agile, intelligent, and responsive banking system.

Referring to the fiscal year 2026 as a historic year for the bank, Shetty pointed out that SBI has strengthened its leadership position in key business areas while continuing its transformation into a technology-driven and customer-centric financial institution.

He further stated that the next phase of transformation will focus on providing highly personalized, seamless, and intuitive banking experiences across all customer segments and channels.

“Our next phase of transformation will concentrate on delivering highly personalized, seamless, and intuitive banking experiences across all customer segments and channels,” Shetty explained.

Additionally, he emphasized the ongoing importance of physical banking within SBI’s relationship-based model.

According to him, the bank aims to integrate the strength of its branch network with the speed and convenience of digital platforms to create a truly omnichannel banking experience.

–