UPI Outage Causes Transaction Failures Across Major Indian Cities

by

Narendra Jijhontiya

UPI Outage Causes Transaction Failures Across Major Indian Cities

New Delhi, April 1: On Wednesday, digital payment services faced significant disruptions across the country, preventing many users from completing transactions via UPI.

According to outage tracking platform DownDetector, complaints surged throughout the day, indicating a widespread issue.

The Indian State Bank (SBI) was most affected, with over 500 outage reports, while UCO Bank received around 40 complaints. Overall, reports of UPI downtime exceeded 40, with user complaints continuing to rise.

This issue was not confined to a single location. Users from major cities such as New Delhi, Mumbai, Bengaluru, Jaipur, and Pune reported transaction failures and payment errors.

In the case of SBI, the problem was more extensive, with complaints also emerging from Kolkata, Guwahati, and Chennai. UCO Bank users primarily faced difficulties in New Delhi, Jaipur, and Kolkata.

Many users took to social media platform X to share their experiences. Some expressed frustration over failed transactions, while others were unsure if the problem lay with their bank or their devices.

In several instances, transactions stalled midway, and some users reported that their UPI apps were not loading properly.

In response to the situation, SBI announced on social media that the scheduled maintenance window had been extended to 12:30 PM on April 1.

The bank warned that services such as UPI, IMPS, YONO, internet banking, NEFT, and RTGS might be affected during this time. Customers were advised to use UPI Lite, e-RUPI (CBDC) apps, and ATM services, and the bank apologized for the inconvenience caused.

The bank concluded with, “We regret the inconvenience and thank you for your cooperation.”

Meanwhile, despite the disruptions, the Indian stock market saw a remarkable surge on Wednesday, with SBI shares also recording substantial gains. By market close, the bank’s shares were trading at ₹1,018, up 3.94%. However, they have fallen over 14% in the past month.

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