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Thursday, 12 November 2026
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HEALTH

West Bengal Health Department Issues Strict Referral Guidelines for Patients

The West Bengal Health Department has implemented new referral guidelines to improve patient care in government hospitals.

Kolkata, September 9 (Daily Kiran) : The West Bengal Health Department has tightened the referral rules for patients in state-run medical institutions. This move aims to address the longstanding issue of referring critically ill patients to other hospitals.

After reviewing the intensive care units across all state-operated medical facilities, the department has introduced new guidelines regarding patient referrals. A department official stated, “The first and foremost guideline is that no government medical institution should refer any critical patient to another hospital immediately. The institution must first stabilize the patient’s condition before considering referral, and only if absolutely necessary.”

Additionally, the second crucial guideline outlines a detailed referral process that will be evaluated on a case-by-case basis. Before sending a critical patient to another facility, the intensive care unit must inform the deputy superintendent or assistant superintendent about the referral decision. Following this, the designated official will contact the integrated control room at the state health department headquarters in Kolkata to ensure that the receiving facility has available intensive care beds.

Referrals will be limited to extreme emergencies, particularly when families insist on transferring patients. The new guidelines not only aim to eliminate unnecessary referrals but also ensure maximum utilization of intensive care units in all government hospitals.

Recently, the health department reviewed its Critical Care Management Information System (CCMIS), which mandates that all critical care units in state-run medical institutions upload their details. During this review, it was noted that many government hospitals were not fully utilizing their ICU infrastructure.

In response to this situation, the health department has issued the new and stringent referral guidelines. The officials explained that specific guidelines for intensive care units have also been established. Weekly review meetings will be held to assess the status of these units, and each ICU will be staffed by a postgraduate degree-holding specialist.

Moreover, the department has acknowledged several instances of infection outbreaks originating from intensive care units. To combat this, they have set specific directives requiring each hospital’s infection control nurse to regularly monitor infection control measures in the critical care unit.

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