Microsoft Faces Ongoing Issues After Outage, Users Still Affected
Microsoft announces ongoing problems with its services post-outage, impacting millions of users globally.
New Delhi, November 13 (Daily Kiran) : Microsoft has acknowledged that its systems are still not functioning as expected following a recent outage. The American tech giant reported on Friday that despite improvements, users continue to face issues with Microsoft 365 services, affecting millions worldwide.
In a statement on the social media platform X, Microsoft indicated it has been monitoring the situation after implementing changes to enhance service performance. However, the expected improvements have not materialized.
The company noted that many users are unable to connect to various Microsoft 365 services. This has disrupted features linked to Exchange Online and email services. Users attempting to access their mailboxes through Outlook on the web, Outlook desktop, Exchange ActiveSync, or REST-based connections are experiencing difficulties. Additionally, delays in email delivery have been reported.
Other problems include the Microsoft 365 admin center pages failing to load, and users of Microsoft 365 apps being unable to view recently used files. Users of Microsoft Copilot 365 are also struggling to load Copilot chat or receive responses, limiting access to work data such as emails, calendars, and files.
Despite these challenges, core features of Microsoft Teams, including joining calls, meetings, group chats, and channel messaging, remain largely unaffected. However, calendar-related issues, the ability to create live or virtual events, Copilot responses, and contact syncing have been impacted.
The outage has also affected several other services, including Microsoft Defender for Office 365, Microsoft Fabric, Microsoft Graph, Microsoft Intune, Microsoft Planner, Microsoft Purview, Microsoft To Do, Power BI, SharePoint Online, Universal Print, and Windows 365.
In its status update, Microsoft stated, “We are reviewing traffic flow and the affected infrastructure to identify ways to improve routing. This includes investigating the causes of service failures to implement solid measures that enhance system stability.”
