Eastern Railway Launches Digital Life Certificate Campaign for Pensioners

Kolkata, November 13 (Daily Kiran) : Eastern Railway has initiated a nationwide Digital Life Certificate Campaign 5.0 aimed at providing seamless services to railway pensioners. The campaign runs from November 1 to November 30, 2026.

Under the guidance of General Manager Geetika Pandey, the railway has implemented measures to assist pensioners in submitting their digital life certificates (DLC). Special attention is being given to those who require technical support.

Dedicated helpline centers have been established at the Eastern Railway headquarters and across its four divisions: Howrah, Sealdah, Asansol, and Malda, as well as at three factories: Kanchrapara, Liluah, and Jamalpur. These centers are designed to guide pensioners through the entire DLC submission process, making it simpler and more convenient.

On November 13, 2026, a total of 539 pensioners successfully submitted their digital life certificates with the help of railway staff. To date, 4,241 pensioners have completed the process under this campaign.

Geetika Pandey emphasized the importance of supporting elderly pensioners aged 80 and above. For those unable to visit the campaign centers, Eastern Railway is running special programs to facilitate the submission of their digital life certificates closer to home or with necessary assistance.

The helpline centers operate on weekdays from 11 a.m. to 4 p.m., allowing pensioners to receive help from railway employees at their nearest location. Additionally, pensioners can complete the process through the official digital life certificate portal.

Shibram Majhi, Chief Public Relations Officer of Eastern Railway, stated that the organization is committed to maximizing support for pensioners during the Digital Life Certificate Campaign 5.0. The establishment of helpline centers and special assistance initiatives reflect Eastern Railway’s dedication to its pensioners.