Avaya, Microsoft to bring contact centre services to cloud
By Bharat Upadhyay Dubai, Oct 6 (udaipur kiran) To enhance and simplify communications and collaboration, global communication solution provider Avaya Holdings Corp and Microsoft on Sunday announced that they will bring contact centre services to the cloud. The announcement was made at the 39th GITEX Technology Week in Dubai. Avaya IX-CC, a next-generation contact centre … Read more